What You Should Know:
– LG Business Solutions USA announced a collaboration with healthcare technology innovator Aceso Interactive to deliver customizable, personalized content to digital healthcare displays.
– Aceso’s new Pane of Glass™ platform enables hospitals to use digital displays as blank canvases, allowing full control of the information displayed
Customizable, Personalized Patient Experience
Aceso’s patented platform consumes and presents data from various clinical, AI and operational source systems, and seamlessly integrates virtual care and remote monitoring services. The result is a user-friendly experience for both patients and clinicians, and a personalized view of patient-specific clinical or care team information, entertainment, education and more — all delivered directly to the patient room TV.
As providers continue to enhance patient experience and the use of telehealth services accelerates, Aceso sees a growing need for permanent in-room displays that patients and providers can rely on 24/7. “Always on” screens are critical for around the clock care. They allow for special features such as the ability to let a patient know a staff member is entering the room, complete with a photo and their role. Organizations looking to deploy the new Pane of Glass platform can also use existing non-smart displays through the addition of an LG set top box.
“Aceso’s Pane of Glass allows care providers to improve the in-room patient experience while simplifying workflow and backend operations, and maximizing the use of available patient data,” said Aceso President and Co-Founder Geoff Fiedler. “Our open platform simplifies data and technology integration, while centrally managing all connected displays across multiple buildings or locations. The simplicity of this combined solution is a cost-effective way to use the LG Smart Hospital TV as the endpoint to deliver a wide range of content, data and services.”
One aspect of the new software that’s sure to excite hospital administrators and planners is the cost savings it can offer. While many organizations still use mobile carts to provide video displays on demand, total costs that can exceed $10,000 per unit greatly limit deployment and they require front-line staff support. Aceso says that in many situations patient rooms can be outfitted with a new Pane of Glass-powered display for less than $2,000, greatly reducing the cost per room while expanding use and eliminating the need to constantly move, clean and store expensive portable devices.
The Aceso Pane of Glass on LG Hospital TVs also enables a range of room configurations through features such as screen splitting, where content is split between two in-room displays. One such setup could dedicate a display for media viewing and entertainment while a second display, perhaps a touch screen, shows patient information or serves as an active whiteboard.