Lee Health System Leverages KeyCare’s Epic Platform to Provide 24/7 Virtual Care Access

What You Should Know:

KeyCare, the nation’s first Epic-based virtual care company, has partnered with Lee Health, a leading provider of healthcare in Florida, to deliver high-quality virtual urgent care with licensed providers (known as Virtualists).

– Lee Health patients can now get 24×7 care across all 50 states via a virtual visit through Lee Health’s MyChart patient portal. Lee Health has transitioned to KeyCare from another national telehealth provider network to leverage the full Epic integration.

Epic Integration for Virtual Care

Lee Health transitioned to KeyCare from another telehealth provider to benefit from the full Epic integration. KeyCare’s Epic platform enables Virtualists to access each patient’s Epic health record during virtual visits. KeyCare offers health systems the ability to augment care teams, optimize capacity, and broaden digital front doors.

“Virtual care is revolutionizing the healthcare landscape, transcending physical boundaries to deliver quality, accessible, and personalized healthcare experiences. It’s not just a technological advancement, but a profound shift in how healthcare is delivered,” said William Carracino, MD, Vice President and Chief Digital Health Executive at Lee Health. “Integrating a patient’s electronic medical record (EMR) into virtual care settings is a game-changer. It empowers our healthcare providers with a comprehensive view of a patient’s medical history, enabling them to make more informed decisions and provide tailored care.”