What You Should Know:
- Laudio, an innovator in frontline leader solutions that drive efficiency and engagement for health systems, today announced a system-wide expansion with Northwell Health, New York State’s largest healthcare provider.
- The expansion follows Northwell Health’s successful initial implementation of Laudio’s AI-enhanced platform for frontline leaders at the Peconic Bay Medical Center last year.
Revolutionizing Frontline Leadership and Nurse Retention in Healthcare
The Laudio platform represents a groundbreaking solution aimed at streamlining the work of frontline leaders and implementing the best practices of leadership. Northwell Health chose to implement it as part of its ongoing efforts to empower frontline leaders and improve employee engagement. The introduction of this new solution was met with an enthusiastic reception from Peconic Bay Medical Center’s frontline leaders, who quickly adopted it.
This swift adoption led to significant positive outcomes for their teams: nurse retention rates increased across the board, with the most active Laudio users seeing an average improvement of 10 points in year-over-year RN retention rates. The resulting cost savings surpassed $1M within the initial six months alone. Looking ahead, the expansion of the system is set to encompass more than 20 hospitals and over 600 ambulatory sites by 2024.
“At Northwell, we are continuously innovating to enrich the team member experience at all levels,” said Maxine Carrington, Chief People Officer at Northwell Health. “When it comes to our frontline teams, helping leaders connect with their team members in authentic, timely ways is essential. Laudio is enabling us to not only simplify administrative work for our frontline leaders, but also make leadership best practices more practical.”