What You Should Know:
– RadiantGraph, an AI-powered platform designed to transform consumer engagement in healthcare, has secured $11M in Series A funding led by M13, with significant participation from XYZ Ventures and True Ventures.
– The investment will fuel the expansion of RadiantGraph’s platform capabilities and drive further growth within health plans and healthcare service organizations.
Addressing the Challenges of Member Engagement
Traditional methods of member engagement in healthcare are often ineffective, failing to meet the needs and expectations of today’s consumers. Individuals face a complex and confusing healthcare system and desire personalized communication delivered through their preferred channels.
RadiantGraph addresses these challenges by providing a comprehensive platform that:
- Unifies data: Integrates disparate healthcare data sources to create a holistic view of each member.
- Personalizes communication: Leverages AI and machine learning to tailor communication strategies and content for individual members.
- Delivers across multiple channels: Reaches members through their preferred channels, including direct mail, email, and voice AI.
Demonstrated Success
RadiantGraph has achieved remarkable growth, processing personalization models for over 3.5 million people and delivering significant improvements for its clients. For example, the platform has helped one client achieve a 12x improvement in identifying members likely to enroll in a program, while another saw a 3x improvement in identifying individuals who could avoid costly surgery through proactive intervention.
Enhancing Platform Capabilities
RadiantGraph continues to innovate with new features, including:
- Intelligent Personalization: Identifies member segments and uses AI to tailor communication strategies for each individual.
- Integrations: Enables seamless integration with leading cloud platforms like AWS, Google Cloud Platform, Snowflake, and Databricks, accelerating data integration and personalization.
“Healthcare needs its own consumer engagement platform. AI capabilities have become exceptionally powerful, and can help us pin-point how to engage each consumer, based on their unique needs. But, without a platform that solves healthcare problems on day one, companies are spending tens of millions cobbling together point data solutions and systems that just haven’t worked,” said Anmol Madan, Founder and CEO of RadiantGraph. “This funding will accelerate our ability to help payors and healthcare organizations see the positive impact of consumer engagement on their KPIs and bottom line.”