Amazon’s head of health services shares why consumers could be a disruptive force to the healthcare industry

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Af­ter years of se­cre­tive projects, leaked in­ter­nal meet­ing notes, and in­dus­try spec­u­la­tion, Ama­zon is start­ing to talk more about its am­bi­tions in health­care.

In 2021, the re­tail and tech gi­ant se­lect­ed long­time com­pa­ny vet­er­an Neil Lind­say to serve as the se­nior vice pres­i­dent of health ser­vices, send­ing a clear sig­nal that it was do­ing more than dab­bling. With every move, the health­care in­dus­try took note, giv­en Ama­zon’s track record of ag­gres­sive com­pe­ti­tion and dis­rupt­ing tra­di­tion­al busi­ness­es.

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