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AI scribe studies: Does a ‘happy doctor’ = good care?
Ambient AI medical scribes are the hottest tool in health care AI. The pitch is alluring: Instead of typing away at a computer during a patient visit, a clinician can turn their full attention to the patient while an AI tool listens, records, and summarizes the conversation, reducing the amount of time that the clinician spends documenting the appointment.
It’s the perfect use case: It plays to AI’s strengths in transcribing audio and summarizing text, decreases clinician burnout, makes the patient experience better, and offers opportunities to increase revenue by increasing patient appointments and upcoding with better documentation. And it doesn’t affect clinical decision-making or outcomes, thus avoiding FDA regulation and enabling quick adoption. A win-win-win.
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