Duke Health, Abridge Partner to Improve Clinician Efficiency and Patient Care

What You Should Know:

Duke Health and Abridge, a developer of generative AI for clinical conversations, have established a strategic partnership to collaboratively explore new health care AI innovations.

-As a component of this partnership, Duke Health has implemented Abridge’s AI-powered clinical documentation platform to key clinical teams. The Abridge real-time ambient AI platform will be available to 5,000 Duke Health clinicians at more than 150 primary and specialty clinics.

Duke Health Implements AI-Powered Clinical Notes Platform to Enhance Patient-Clinician Interaction

Duke Health is rolling out a cutting-edge AI-driven platform across its Duke Health Integrated Practice and Duke Primary Care clinics, serving communities in North Carolina’s Triangle region and beyond. This innovative platform allows clinicians to integrate AI-generated notes directly into patients’ medical records during visits, improving the experience for both patients and providers.

Matthew Barber, M.D., interim senior vice president of Duke Health Integrated Practice, emphasized the transformative potential of this technology:
“As a leading academic medical center, the drive to improve patient care is part of Duke Health’s DNA. With this platform at our disposal, our clinicians are able to focus more fully on patients and less on documentation, restoring what the patient-clinician relationship is supposed to be about. Their time together will be more productive, more satisfying, and more human.”

Abridge’s AI technology streamlines the note-taking process by generating documentation based on conversations during appointments. Clinicians can review and edit these notes before integrating them into the patient’s medical record. This approach aims to reduce clinician burnout, a critical issue in healthcare. According to the American Medical Association, over 50% of surveyed physicians report high levels of job stress, with more than 12% citing excessive administrative tasks as a major contributor.

Beyond documentation, Duke Health is collaborating with Abridge to explore the development of additional clinical applications leveraging ambient AI to further enhance patient care.