Humana Taps Google Cloud to Improve Member Experiences

WellSky Taps Google Cloud to Build Gen AI Tools for Providers

What You Should Know: 

Humana Inc. (NYSE: HUM) announced a strategic multi-year agreement with Google Cloud to accelerate healthcare innovation through advanced cloud infrastructure and AI capabilities. This expanded partnership builds upon an existing collaboration between Humana and Google Health, focused on population health and AI solutions.

– While the financial terms of the agreement were not disclosed, the partnership underscores both companies’ commitment to transforming healthcare through technology and innovation.

Harnessing AI for Improved Patient Care

The collaboration aims to unlock new possibilities for operational efficiency, clinical insights, and personalized care by combining Humana’s deep healthcare expertise with Google Cloud’s advanced AI and cloud technologies. This partnership will enable Humana to:

  • Modernize cloud infrastructure: Streamline operations and enhance data management.
  • Leverage generative AI: Develop innovative solutions for improved patient outcomes and experiences.
  • Enhance population health: Expand on existing collaboration with Google Health to optimize care delivery.

“Embracing technology solutions in healthcare can help lower costs and improve consumer experiences. At Humana, we plan to use the capabilities offered by Google Cloud to make it easier for our members and patients to have affordable access to the right care at the right time,” said Jim Rechtin, Humana Chief Executive Officer. “Google Cloud’s technology platform can make our contact centers more responsive, our provider networks simpler to navigate, healthcare coverage easier to understand and primary care better tailored to individual needs.”