Zing Health Adds Digital Cardiology Program to At-Risk Medicare Members

What You Should Know:

–  Zing Health, an innovative insurance company providing managed care for historically underserved Medicare Advantage beneficiaries, and Story Health, a digital health company transforming specialty care delivery, today announced a collaboration to deploy a specialized care program for at-risk members with cardiac conditions.

– Zing Health will identify eligible members with the greatest risk of poor heart failure outcomes and connect them with Story Health’s industry-leading program.

Story Health: Revolutionizing Specialty Care for Cardiovascular Patients

Story Health is a digital health company dedicated to transforming specialty care delivery. With a technology-enabled and human-powered approach, Story Health aims to revolutionize the care journey for patients with heart disease by enabling clinicians and institutions to implement and scale continuous specialty care for every patient, ensuring no one is left behind. Collaborating with prestigious health systems across the country, including ChristianaCare, Intermountain Health, and Saint Luke’s Health System, as well as leading at-risk providers, Story Health is at the forefront of innovative healthcare solutions.

Key aspects of Story Health’s approach include:

– Integrated Technology and Specialized Care Teams: Combines advanced technology with a dedicated team of cardiologists, cardiac nurse practitioners, registered nurses, and health coaches to improve health outcomes and quality of life for individuals with cardiovascular issues.

– Comprehensive Support Services: Health coaches provide additional support by addressing social barriers to care, arranging prescription affordability assistance, offering condition education to improve health literacy, and coordinating prescription delivery by mail to ensure timely medication access.

– Remote Participation: Members can engage with Story Health’s clinical care team from anywhere, eliminating the need for clinic visits unless a procedure is required.

Eligible Zing Health members, many of whom face challenges in regularly seeing a provider, can enroll in Story Health’s program and benefit from its comprehensive care model. Founded in 2019 by two African American physicians and experienced healthcare executives, Zing Health focuses on addressing inadequacies in the healthcare system through collaborative, community-based Medicare Advantage plans. These plans are tailored for seniors with chronic conditions and aim to reduce healthcare disparities by addressing social determinants of health.

The collaboration between Story Health and Zing Health underscores a commitment to personalized support, chronic condition management, and exceptional member satisfaction. Story Health’s care model has demonstrated superior health outcomes and high levels of engagement, particularly for underserved populations, including communities of color and those in rural areas. In partnership with a leading health system, Story Health has significantly improved treatment and outcomes for Black patients with heart failure and hypertension.

By leveraging advanced technology and specialized care, Story Health is making significant strides in transforming the landscape of cardiovascular care and improving the lives of patients nationwide.

“Through careful assessment and understanding, we’ve crafted a holistic and customized strategy that addresses the medical needs of the chronic populations we serve at Zing Health. We provide access to the best clinical resources that meet our members where they are, which is why we’ve partnered with Story Health,” said TJ Ackerman, SVP, Provider and Network Performance, Zing Health. “With a shared focus on high quality, patient-centered care, our partnership ensures that every member with heart failure has access to comprehensive support tailored to their needs.”